Returns & Refunds
RETURNS
All sales are final.
We are not offering refunds, returns or exchanges. We have provided detailed measurements of each product to help you make the best sizing choice.
Please note that our garments are secondhand, and can be 20+ years old showing varying degrees of wear. It often shows wear, dirt, paint, distressing or other marks.
Exceptions:
- You received an incorrect order
- Serious damage to the item that was not disclosed in the original photos or description provided in the listing (photo evidence is needed)
To receive a full refund, we kindly ask that you return the product if it doesn't meet your expectations and meets the specific requirements outlined for returns.
If your return request is approved and you're eligible for a full refund, please be aware that return costs will only be covered for customers residing in Australia. Customers located outside of Australia will receive a full refund but will be responsible for the cost of return shipping.
RECEIVED INCORRECT ORDER?
We're so sorry if we've sent you a faulty or incorrect item.
To make a return, email info@sullivansvintage.com ASAP and we can sort it out from there.